“Empathy is a hot topic in the workplace, and while it should be, there are problems with requiring workers to be more empathic without appropriate support.
Study after study finds that workers who show empathy are rated as more effective, more approachable, and more professional than their less engaged colleagues. Empathic managers are consistently shown to develop better communication and stronger team cohesion, while empathic health care professionals have higher patient satisfaction scores.”
Sourced through Scoop.it from: thriveglobal.com
Healthy Empathy in the Workplace